T&C

Your commitment:

To show up on time and work hard!!!

“I have enrolled in a program of physical activity including, but not limited to, aerobics, muscular conditioning and flexibility training offered by Marissa Haupt. I hereby affirm that I am in good physical condition.”

Refund Policy

For new clients: after your first 2 sessions and before your third, Haupt Into Shape will refund your session pack and end the engagement at your request.
Each client may do this once.

a) after each unsatisfactory session, you have made Marissa aware of your concerns

b) you are requesting the refund in goodwill (i.e. being genuine)

While you may choose to give us the chance to adapt to your expectations over (up to) 3 session, you may also simply request a refund for your unsatisfactory session and be done with it. We understand :)

Cancellation Policy

I understand that Marissa operates on a scheduled appointment basis for all Personal Training sessions and thus, requires that I provide 24 hours notice when cancelling an appointment. No charge will be levied should I cancel with more than 24 hours notice given. Should I cancel a session with less than 24 hours prior notice, I will be charged in full for that session. I understand that Marissa recommends that all cancelled sessions be rescheduled to ensure consistency and fitness progress.

Semi-Private Online: I understand that if my teammate(s) cancels, I will have the option to cancel or pay for the session as an individual.

Payment

I agree to pay Marissa prior to our session(s)